Wedding Cake FAQs

Wedding FAQs

Lets see if we can answer all your questions


All cakes are hand made to order and every order is unique. The cost of each cake is dependent on many factors such as flavour, design and size.


A non-refundable deposit is required to secure your wedding date and your wedding cake order, including the quoted price and any special offer. The remaining balance is due in full 4 weeks prior to your wedding date. Cakes will not be delivered or released until full payment has been received. Payment on the day of collection/delivery will not be accepted.

Payments can be made in Cash, by Bank Transfer or Paypal. Cheques will be accepted however, funds must have cleared fully before the date your final balance is due. Late payment or non-payment may result in your cake not being completed on time.


Delivery and setup is advised for all Wedding Cake orders and will be priced according to the location of the venue and the amount of set-up required.


Wedding Cakes can be collected directly from Chelsea Buns Cake Design premesis at an agreed time prior to the wedding date.

Cakes and decorations can be very fragile and must be handled and transported with great care. I will make every effort to make sure that your cake is secure and is as stable as possible and that it is in perfect condition upon collection.

Chelsea Buns Cake Design take no responsibility for any movement or damage to a cake once it has been collected.

I would NOT recommend transporting your cake in the footwell or your car or that it is placed on the seat of your car – the angle and movement may affect the cake during transportation. Cakes should be placed on a cool flat surface (in the box provided) away from direct sunlight or heat sources. Using a non-slip mat will help to avoid movement of the cake during transportation.

Cutting Advice and Portion Guide

Cakes should be cut with care – particularly fruit and carrot cake.

Use a long SHARP serrated knife in a sawing action to get the best results when cutting a cake. Use a damp cloth to moisten and clean the blade between cuts.

Ornamental cake knives are not sharp enough to get a clean cut.

The number of portions you will get from your cake will be dependent on the way the cake is cut. Please see below a guide to show how to achieve the most portions from your cake.

Standard portion sizes differ between Celebration cakes and Wedding cakes –

Wedding Cake portion size is generally 1” by 2”

The below will also provide you with a rough guide to the number of portions each cake will provide:

Cake Care

To keep your cake at its best for longest please store your cake in the cardboard cake box it is collected or delivered in.

It should be kept in a cool, dry place away from any heat sources, steam or moisture. Do NOT keep you cake in the fridge as this will cause the icing to become wet and stick and will affect any decorations on the cake.

Do NOT keep your cake in plastic tub or box as this will cause the cake to sweat.

Your cake should be consumed within a few days of collection/delivery and once you have cut your cake keep this wrapped in cling film and stored in the cardboard cake box.

Leftover cake can also be frozen if wrapped in layers of cling film and defrosted thoroughly before consumption. Chelsea Buns cannot be held responsible for the effect freezing and defrosting may have on your cakes.

Upon collection or delivery of your cake you will be provided with a ‘Cake Information’ sheet and you will be told about any non-edible items that will need to be removed before cutting and serving the cake. These may include:

  • Cake Dowels
  • Candles
  • Flower sprays as these will include wires and non-edible elements
  • Flower Picks – used to keep the flower sprays in place on the cake
  • Supports within toppers and models
  • Supports within toppers and models
  • Wires